TERMS & CONDITIONS

Effective Date: 28/02/2025

Welcome to Cinzee! By using our website (www.cinzee.co) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

  • These Terms & Conditions govern your use of our website and services.
  • Cinzee reserves the right to update these terms at any time without prior notice.
  • By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

2. Orders & Payments

  • All prices on our website are in GBP (£) and include VAT where applicable.
  • We accept Shopifypay, Visa, Mastercard, PayPal, .
  • Orders are confirmed only after full payment is received.
  • Cinzee reserves the right to refuse or cancel an order if fraud is suspected or if a pricing error occurs.

3. Shipping & Delivery

  • We ship within the UK and selected international locations. Delivery times and costs are detailed on our Shipping Policy page.
  • Once an order is dispatched, we are not responsible for courier delays or customs fees on international shipments.
  • Customers must provide accurate shipping information. We are not responsible for lost orders due to incorrect addresses.

4. Returns & Exchanges

  • We accept returns and exchanges within 14 days of delivery, provided items are unused, unworn, and in their original condition.
  • Sale items and certain products (such as undergarments) are non-returnable.
  • Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
  • Full details are available on our Returns & Exchange page.

5. Product Information

  • We make every effort to display our products as accurately as possible. However, colours and details may vary due to screen settings.
  • Product availability is subject to change, and we reserve the right to discontinue any item at any time.

6. Intellectual Property

  • All content on this website (images, text, logos, designs) is owned by Cinzee and protected under copyright laws.
  • You may not copy, distribute, or use our content without prior written permission.

7. Limitation of Liability

  • Cinzee is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy & Security

  • Your privacy is important to us. Our data collection and usage practices are detailed in our Privacy Policy.
  • By using our website, you consent to the collection and use of your information as described.

9. Governing Law

  • These Terms & Conditions are governed by the laws of England & Wales.
  • Any disputes shall be resolved in the courts of the United Kingdom.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📩 Email: info@cinzee.com
📍 Address: 46 Saint James Road, Leicester, England, LE2 1HQ

Thank you for shopping with Cinzee!

#CinzeeTnC #ShopWithConfidence