PRIVACY POLICY

At Cinzee, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: We process payments through secure third-party providers and do not store your payment details.
  • Order & Transaction Data: Purchase history, preferences, and interactions with our website.
  • Technical Data: IP address, browser type, device information, and browsing behaviour on our site (via cookies and analytics tools).

2. How We Use Your Information

We collect your data to:

  • Process and deliver your orders efficiently.
  • Provide customer support and respond to inquiries.
  • Send order updates and promotional emails (if you opt in).
  • Improve our website, services, and marketing efforts.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Trusted Service Providers: Payment processors, delivery couriers, and marketing platforms.
  • Legal Authorities: If required by law for fraud prevention or security purposes.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. Cookies help us:

  • Recognise your device and preferences.
  • Analyse site traffic and improve our services.
  • Deliver relevant marketing and advertisements.

5. Your Rights & Choices

Under the UK GDPR, you have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing emails at any time.
  • Request a copy of the information we hold about you.

To exercise your rights, contact us at Cinzee.co@gmail.com

6. Data Security

We implement strict security measures to protect your personal data from unauthorised access, misuse, or loss. However, no online transaction is 100% secure—please take precautions when sharing sensitive information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated 28/02/2025.